Vodafone can i keep my number

Alternatives to canceling can be changing the mobile phone itself, improving the network coverage, or seeking financial help. If you are moving to a new deal on the same network, then contact Vodafone customer services. However, a new deal may require signing up with a new number. As most of the best deals go to new customers, there is a workaround for existing numbers. You need to be at the end of your contract to not incur fees.

Then simply follow the process below:. Obtain a PAC code from your existing network. This can be done in your online account, by text message, or by customer support. Then transfer your existing number to the new SIM card. Then cancel your current contract.

Transfer your existing number to the new deal phone. To reactivate an old Sim card or old mobile number requires a few steps. Note down the numbers printed on the Sim card. Contact your network provider with the above information. Some network providers will send out a new Sim card, while also checking if any payments are overdue. The new reactivated Sim card can then be slotted into your phone. If you are on a network contract, a Vodafone number stays active for the duration of the contract as long as you keep paying your phone bill.

If you do not renew your contract or lapse in payments, the number can be deactivated. For pay-as-you-go or Sim cards, credit is active for 10 months after buying. When using a Sim card after the credit has expired, there is still a three-month renewal period.

After this time the number will be canceled. Buying online latest phones or online phone deals help to extend the life of a mobile number. A PAC code consists of three capital letters and six numbers. Load more comments Save my name, email, and website in this browser for the next time I comment. Please let me know by e-mail when there is a reply to my message. For detailed instructions, please choose the option that best applies to you: I'm leaving Vodafone and joining another network Transfer your Vodafone phone number onto a different mobile network.

I'm joining Vodafone from another network Transfer your phone number from another mobile network to Vodafone. Leaving Vodafone For Another Network. Your new mobile network: Select your new mobile network Call them on using your Vodafone handset. Alternatively, dial from any other phone. You'll need to call during Vodafone's opening hours Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm.

Your Comments 1, so far We would love to hear your comments: either about using a Vodafone PAC Code or transferring your phone number from another network to Vodafone. Theo van Elmpt said: February 17, at pm. Hi Ken. Ken replied: February 27, at pm. Anthea Williams said: August 25, at pm. Many thanks Anthea Williams transferred a phone number within Vodafone.

Ken replied: August 28, at pm. Bob replied: November 24, at pm. They will tell you what day the transfer is due to take place usually within 48 hours. Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give Vodafone your Vodafone PAC code, your old Vodafone billing account will be closed automatically when your mobile phone number is successfully ported over.

If you have any credit left, one good option is to donate it to a charity by SMS text message before porting your number. First get your Vodafone package and activate your new SIM card. Send the code to your new network provider once you receive the code.

Otherwise, choose the three other options given above. Receiving a PAC is your legal entitlement. It should be given at no charge. If you choose to get it either through the portal or via text message, you should receive it a minute after your request. On the other hand, calling whether through phone or online might take you a little longer because negotiation is likely to happen. The company would certainly persuade you to stay.

Nevertheless, it is a good opportunity to bargain for your deal. The Keep My Number Vodafone feature works almost the same as leaving the network when you are joining the company from another provider. However, it is only the reverse. PAC is still the key to switching but instead of getting it from the company, you should get it from your old network provider. When you receive either your new phone or sim card, check for any flaws.

Once you are satisfied with its performance, prepare for the transfer. Otherwise, fix issues before giving a go signal for switching. Submit the PAC on an online form or give it to the company via phone call. Contact them at using a Vodafone handset. Otherwise, call PAC is only good for 30 days. You can use it anytime within the time frame but in such a case that you failed to use it before its expiry date, you should request a new one.

The former allows the move to happen the next working day, while the latter promotes the transfer within two working days. You should also remember that the company does not consider bank holidays as working days so transfer might run a little longer if you choose to send it over the weekend.